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Engrave Works offer a re-engrave or money back guarantee for up to 7 days after receipt of goods. 
This means we back our products and service 100%.
If we make an error with your order it will be corrected to your requirements at no cost to you as quickly as possible.

Engrave Works Delivers Australia Wide.

FREE DELIVERY & INSURANCE on orders over $100 to Australian Capital Cities and Suburbs only. Delivery to rural country areas will be charged at a discounted rate depending on the location. This will be billed after your order has been placed. For a quote on delivery email: sales@engraveworks.com.au 

DELIVERY CHARGES:
We charge very low reasonable rates for delivery starting from as low as only $12.50.
To find out how much items cost simply add them to cart and use the postage calculator on the shopping cart page or send us an email.

DELIVERY, PROOFS & ORDER TIME FRAME:
We offer FREE breakage insurance with all orders! We are very experienced in packaging glasses for transit however if in the rare event that there is a breakage during transit we will replace your item straight away. 

Personalised items normally take approx 2 - 4 weeks to dispatch depending on how busy we are at the time of your order placement. It is always best to order as early as possible to allow plenty of time.
We may take a little longer to dispatch an order than other engraving companies, however this is because we take extra care when engraving and packaging as its in our best interest to keep our customers very satisfied. 

URGENT ORDERS:
If you do require an order urgently please contact us prior to ordering as we can normally arrange this for you.

DELIVERY LOCATIONS AND TIME:
Delivery is Australia Wide.
Goods will be delivered on business days. No deliveries will be made on weekends or public holidays.
Delivery times vary from 1-6 business days depending on your location in Australia. Typical delivery times are 1-2 days to Sydney, 2-3 days to Melbourne, Brisbane and Canberra, 3-4 days to Adelaide, 5-6 days to Perth and Hobart. Non metro area delivery will likely take 2-3 days longer.